📦 Troubleshooting "Shipping Not Available" Error on Our Website

If you’re seeing a "Shipping Not Available" message when trying to place an order, follow these steps to resolve the issue:

1️⃣ Checking the Shipping Address

If possible, enter a different shipping address, such as a work address or PO Box.

If this works, the issue may be with the specific address format rather than the system. If an alternative address doesn’t work, the issue is most likely due to stored data on your computer. Clearing your cache and cookies often fixes the problem.

2️⃣ Clear Your Cache & Cookies (Most Common Fix)

How to Clear Cache & Cookies:

📌 Google Chrome:

Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac).

Select "Cookies and other site data" and "Cached images and files."

Click Clear data, then refresh the page.

📌 Safari:

Go to Preferences > Privacy > Manage Website Data.

Click Remove All, then refresh the page.

📌 Microsoft Edge:

Press Ctrl + Shift + Delete, select "Cookies and cached data," then click Clear.

📌 Firefox:

Press Ctrl + Shift + Delete, choose "Cookies and cache," then click Clear Now.

After clearing your cache and cookies, refresh the page and try again.

3️⃣ Try a Different Browser or Device

If you’re using Safari, try Google Chrome or Firefox instead.

If you're on a mobile device, try switching to a computer.

4️⃣ Contact Us for Assistance

If you're still having trouble, we're happy to help!

📩 Email: info@48tools.com.au

When reaching out, please provide:
✅ A screenshot of the error message
✅ The full address you're trying to use We appreciate your patience and look forward to getting your order to

48 Tools Pty Ltd guarantees that this product will be free from defect for the 12 months warranty period. If a defect in materials or workmanship arises during this period 48 Tools will, at its option, either: replace the item; or refund to the customer the purchase price paid by the customer for the item. In the event of such a defect, the product should be returned to the place of purchase, for replacement or refund. Any handling and transportation (and other expenses incurred in claiming under this guarantee) are not covered by this guarantee and will not be borne by 48 Tools Pty Ltd. The obligation of 48 Tools under this guarantee is limited to the circumstances set out above and is subject to the product: the product not having been altered, tampered with or otherwise dealt with by any person in a manner other than is intended in respect of the relevant product; and the product not having been used or applied in a manner that is contrary to the customary usage or application for the relevant product or contrary to any stated instructions or specification of 48 Tools Pty Ltd.

We have suppliers of our battery holders holders all over the world. See the list of all our suppliers to find your nearest store click.

Feel free to send us an email via our contact us page and we would be happy to help you find a supplier near you.

Currently we have holders to suit Makita, DeWALT, AEG, Ridgid, Milwaukee, Bosch Hilti, Einhell, Metabo CAS, Metabo HTP, Hitachi, Hikoki, Paslode, Festool, Mafell, Prebena and Ozito.

Browse all our brands.

All Bunnings stores that do not stock our products are able to order in our 48 tools range. Simply ask one of their friendly staff or go to the special orders desk.

Yes. Even though Bunnings do not stock Milwaukee as a brand they do carry our 48 Tools battery holders for Milwaukee.